Make a Claim

Surgical, Accident Medical Reimbursement, Medical Expenses Coverage

• CL 101 - Notification of claim
• CL-4A - Accident Insured’s claim form (individual and group policy).
• CL-4B - Attending Physician Statement due to accident(individual and group policy).
• CL107 - Employers Statement (individual and group policy).
• Original receipt. (This is the proof of payment based on the bill issued).
• A copy of all relevant X-Rays / MRIs and reports. These should show your name and the date they were taken.
• A copy of all lab tests and reports related to this accident.

Accident Income or Weekly Income Coverage

• CL 101 - Notification of claim
• CL-3A - Sickness Insured’s claim form (individual and group policy)
• CL-3B - Attending Physician Statement due to sickness (individual and group policy) 
• The original analytical invoice of the hospital bill.
• Original receipt. (This is the proof of payment based on the bill issued).
• Original receipts of all other outpatient expenses.
• A copy of all relevant X-Rays / MRIs reports, biopsy. These should show your name and the date they were taken.
• A copy of all lab tests and reports related to this incident..
• A copy of all the relevant medical reports. These should show your name and the date they were written.

n Hospital Income, Rock, Medcash (IHI & Surgical)

• If disability is due to accident
• CL 101- Notification of death claim
• CL-4A - Accident Insured’s claim form (individual and group policy)
• CL-4B - Attending Physician Statement due to accident(individual and group policy)
• CL107 - Employers Statement (individual and group policy)
• Medical Questionnaire for PTD  CLAIM FORM to be completed by your attending physician
• Description of occupational duties CLAIM FORM to be completed by you.
• A copy of all relevant X-Rays / Lab Test and reports. These should show your name and the date they were taken.
• A copy of your Attending Physician’s Statement (APS) or the medical report detailing the nature and date of the accident.
• Regular medical reports providing status on the disability (if you are eligible for waved premium benefit). In certain cases, we may also need you to attend a medical examination or provide more details requested through a doctor or a medical committee. If this applies in your case, we will let you know.
• A copy of the Police Report (if your claim relates to an accident).

• If the disability is due to sickness
• CL 101 - Notification of death claim
• CL-3A - Sickness Insured’s claim form (individual and group policy)
• CL-3B - Attending Physician Statement due to sickness (individual and group policy)
• CL107 - Employers Statement (individual and group policy)
• Medical Questionnaire for PTD  CLAIM FORM to be completed by your attending physician
• Description of occupational duties CLAIM FORM to be completed by you.
• A copy of all relevant X-Rays / Lab Test and reports. These should show your name and the date they were taken.
• A copy of your Attending Physician’s Statement (APS) or the medical report detailing the nature and date of the accident.
• Regular medical reports providing status on the disability (if you are eligible for waved premium benefit). In certain cases, we may also need you to attend a medical examination or provide more details requested through a doctor or a medical committee. If this applies in your case, we will let you know.
• A copy of the Police Report (if your claim relates to an accident).

Death Claim

• CL 101 - Notification of death claim must be fully completed and signed. This must include the full name of the Insured (including father’s name), policy number, date of death, cause of death, and any other information that may be relevant to this claim, for example, names of hospitals and doctors involved.
• CL-1 - Death claim form - Proof of Death Administrators (individual   and group policy)
• CL-2 - Death claim form - Proof of Death Attending Physician (individual and group policy)

• The original Death Certificate
• The original Certificate of Birth
• The original Death Certificate.
• The original Letter of Administration. This is a certificate granted by court specifying the name or names of the beneficiary.
• Income Tax Release authorisation - form number 703)2000. This is a specific authorization granted by Income Tax Authority to pay the proceeds to the Administrators of the Estate of the Deceased.
• The Original Policy Document.
• A copy of the Police Report (if death was a result of accident or murder or whenever a report is made specifically in connection with a certain death).
• The Post Mortem / Autopsy or Coroner’s Report.
• Newspaper clipping (if applicable).
• In certain cases, we may contact the beneficiaries and request further documents.

Data Privacy Notice MetLife Cyprus

Data Privacy Notice for Agents

1) Subject Access Request 

2) Right to Erasure 

3) Right to object 

4) Right to Portability 

5) Rectification Right 

6) Right to Resrtict Processing