Unlocking customer value in the era of Consumer Duty

The introduction of Consumer Duty has changed the landscape for advisers and their clients alike. But it also creates the opportunity for the whole industry to start new conversations, better meet client needs, and improve client outcomes. Critical to unlocking this opportunity, is a deeper understanding of what’s truly valuable to clients and what they are looking for from protection.

THE NEW MEANING OF VALUE

Consumer Duty report

Read our report to find out what really matters to people when looking for value. From broad coverage, optional add-ons, and claims payments; price isn’t always the most important factor.

Guide to individual protection

Our policies are designed to provide the cover people really need, when they really need it. Read our guide so you can learn about MetLife’s innovative products, and how they could help your clients.

Tackling the cost of living

Latest insights on how people are being affected

Designed for you too

Our aim with both EverydayProtect, ChildShield and MortgageSafe is to build confidence. Not just in the lives of your clients, but for you too. We understand you need products that suit a variety of lifestyles and stages, and someone to provide them reliably. That’s where we come in.

Who we cover

Our protection products are designed to fit flexibly around people’s lives, so you can be sure we cover your clients:

Everyday lives

Protection against accidents or hospitalisation, making sure your clients can still meet their regular expenses.

Family lives

Helping make sure your client's mortgage repayments can be made should the unexpected occur.

Home lives

We can protect children from everyday accidents.

Active lives

Protect your clients in case of injury, so they can focus fully on their recovery.

We can help you solve the protection puzzle

We’re here to help you and your clients navigate life and build confidence for the future. Hear from other advisers about how we’ve supported them, and get a breakdown of the commercial benefits advisers can experience by working with MetLife.

Discover how our products can fit right in. Complete this form and we’ll be in touch.