Claims Stories
Our claims philosophy is built on the trust that one day, when you really need it, we will deliver what you expect of us – to pay your claim in a timely manner, with no fuss and with an understanding of what has happened to you.
Our customer claim story video features a real MetLife customer, recounting the ways in which an EverydayProtect policy offered support and comfort during a difficult time for her family.
Here is a real-life example of how we have fulfilled our promise to customers and helped them when they really needed it
Mr L, a priest, was admitted to hospital due to a diabetic foot which worsened and caused an ulcer that created a hole probing the bone. He spent a total of 41 days in hospital.
As the policyholder spent 41 days in hospital and held 5 units of cover, MetLife paid £10,250.
Download our Claims Case Study Booklet now to see more real-life claims examples. The booklet is a useful tool to support your conversations with clients. Helping them understand that while the risks are there, so is the simple, affordable protection that can step in when they need it.
